Blackboard Help and Support
Blackboard is web courseware which can be used to create online content and add online interaction and collaboration to a course. Faculty can use Blackboard to post course documents, create links, turn in assignments, hold online discussions and give tests. Students can use Blackboard to find course information and interact online. Blackboard can be accessed from any location, whether from home, on campus, or other locations.It provides an online teaching and learning environment that brings together content management, communication, collaboration, and assessment tools. Academic Technologies (AT) provides Blackboard support, and training for UWT.
Fall Quarter 2008
Important Bb Version 8 Upgrade Information!
During the week of September 1st, we will upgrade the Blackboard Learning System from version 7.3 to version 8.0.
During this time no Blackboard data or features will be available for use. If you plan to prepare your course site for fall quarter, please take this downtime into account.
All Fall 2008 new and returning students will need to create a new account since all old student accounts have been removed from Blackboard because of a Blackboard upgrade.
Updated help pages have been added to the instructor and student tabs, including instuctions on how to use the new and improved Grade Center.
For
New
Faculty:
If
you would like to use Blackboard
in your courses and need to know where to begin, please visit "Setting
Up
Your Course" or
click on the instructor tab at
the top of this page for
information
on how to get started!
Returning Faculty:
Please
remember to
make any
courses that
you are
not currently
teaching "unavailable" so
that students
do not
see them
listed in
the course
catalog and
please "recycle" your
courses to
remove enrolled
user names
so students
do not
continue to
have past
courses listed
in their
active course
area in
Blackboard. Please
keep
in
mind
that
we
still
have
a
significant
list
of
courses
following
the
upgrade
of
the
Blackboard
server
that
have
not
been
restored.
If
you
need
any
of
your
courses
restored
for
the upcoming
quarter, please
send
a
help
request
to athelp@u.washington.edu.
For
Students:
If
you need
assistance with
creating an
account or
enrolling in
a Blackboard
course, check
out the "Students" tab
at the
top of
this page.
It contains
a first-time
user guide
that will
assist you
in getting
started in
the system.
If you
ever need
technical assistance
during the
quarter, please
send
an email
to athelp@u.washington.edu detailing
the issue
and we
will help
you resolve
the problem
as quickly
as possible.
Windows Vista users...
At this time, the Microsoft Windows Vista operating system has not yet been certified or deemed to be compatible with Blackboard. We hope that you do not experience any problems while using Blackboard with Vista, but if you do, please send an email to athelp@u.washington.edu describing the issue. Thank you.
Faculty please remember...
- RECYCLE your courses at the end of every quarter so students do not see old courses on their Blackboard site.
- Please email us if you need a COURSE ID CHANGE or a COURSE COPY performed. There are a few settings that need to be performed in order for you and your students to be able to access the new course site.
- You can CHANGE THE COURSE TITLE anytime you need to. Only the Course ID cannot be modified. You can change the course title by going into the control panel/settings/course description.
- Please MAKE NON-CURRENT COURSE SITES UNAVAILABLE by going into the control panel/settings/course availability area. This makes the Bb course catalog less confusing for students when they are looking for courses.
Please send an email to athelp@u.washington.edu to report any problems.
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